Florida 888.671.7666
Mississippi 800.647.8431

Florida 888.671.7666
Mississippi 800.647.8431

Terms and Conditions

PAYMENT METHODS

In addition to our online shopping cart, Gulf South Salon Services also accepts money orders, bank checks/check-by-phone, and all major credit cards including Visa, Master Card, Discover, and American Express. Please call our office at 904.731.2757 to use this payment method. Please make money orders and bank checks payable to:

Gulf South Salon Services
5110-100 University Blvd. W,
Jacksonville, FL 32216

Please be sure to write full name and phone number on the money order or bank check. Orders will not be shipped until the money order or bank check has been received. All orders must be fully prepaid in US dollars. Please note that personal or company checks need 3 – 5 working days to clear.

PRIOR TO THE DELIVERY OF ITEMS, PAYMENT IN FULL MUST BE RECEIVED

SHIPPING AND HANDLING

All items are shipped by commercial freight carriers within the continental United States. Express delivery options including overnight, next day and 2nd day delivery are available for additional charges. Items in stock are generally shipped out within 48 hours from when the order was placed, however, times may vary depending on the volume of the order.

LAYAWAY POLICY

Customer may make a down payment on an order and continue payments until the items are paid in full. PRIOR TO DELIVERY OR PICKUP OR ITEMS, PAYMENT IN FULL MUST BE RECEIVED. Arrangements must be made prior by agreement made within the specified Layaway Agreement Form with Gulf South Salon Services and customer participating.

  1. CONCERNING PICKUPS – If order is not picked up from the warehouse in the agreed timeframe, customer is subject to a storage fee of $20.00/day following.

REFUND POLICY

All exchanges, refunds and store credits will be subject to the manager’s approval before being issued. All refunds are subject to a restocking fee of 20% of the final price as shown on the receipt. Shipping and handling fees are non-refundable. Refunds will be processed within 21 days from the date of request. There are no exchanges or refunds for clearance or sale items. All claims must be made within 3 days of receiving the item(s).

DEFECTIVE MERCHANDISE

If a purchased item is found to be inwardly defective, an exchange or store credit may be granted and is subject to the final approval of Gulf South Salon Services. Unrelated dissatisfaction or change of mind with a chosen product does not constitute as being sufficient reason for product return or grounds of being defective. Gulf South Salon Services may allow for an exchange or store credit to be issued for defective merchandise subject to all of the following conditions:

–        that the item is returned within 7 days from the date of receipt

–        that the item is returned in its original packaging with all accessories and paperwork

–        the product is found to have a manufacturer’s defect upon investigation by Gulf South Salon Services

Customer is responsible for any and all fees associated with returning any defective item(s).

UNOPENED ITEMS

Gulf South Salon Services may accept unopened items for an exchange or store credit, subject to all of the following conditions:

– the item is returned within 14 days from the date of receipt

– the item has not been used and/or tampered with

– the items are returned in their original packaging

Customer is responsible for any and all fees associated with returning any unwanted item(s).

CATALOGUE CONDITIONS

All prices are subject to change without notice. Prices listed are regular retail prices and do not include any freight, tax, setup, or delivery charges that may apply. Actual items may vary in appearance from pictures shown in the catalogue due to lighting and print quality. All pictures are for reference only and may not reflect the exact specifications of the actual product. Gulf South Salon Services has made every attempt to be as accurate, complete, reliable, current, or error-free as possible with all listed items. If a product offered by this catalogue is not as described upon purchase, the customer may return it under the conditions listed in the previous section.

PRODUCT WARRANTY

All salon furniture, equipment, and parts carried by Gulf South Salon Services come with a limited 3 year manufacturer’s warranty for workmanship. All salon furniture and equipment is designed to be owned and operated only by qualified, trained professionals only, and other means of use may result in void of warranty. Gulf South Salon Services does not warrant on colour variation over wood, fabric, or laminated materials. Chrome finishes, powder coated finishes, fabric, and laminated materials are not warranted against wear, fading, staining, soiling, crushing, peeling, chipping, or any affliction influenced by the user created environment or the care to which the item is tended to during use. This limited warranty does not cover any damage caused in transit, and such additional warranting remains at our discretion. Use of replacement parts provided by other manufacturers or not authorized by Gulf South Salon Services, may affect equipment performance and voids all product warranties. Warranty service is provided by Gulf South Salon Services and requires that the products be shipped and delivered to us or our authorized service agent for the repair. The warranty does not cover shipping changes to or from our repair centers. All repaired items will be returned to the customer via a commercial freight carrier. Gulf South Salon Services is not responsible for any consequential damages resulting from secondhand equipment handling or service delays.